At Luxeinstyle, we’re here to make your shopping experience as smooth as possible. We understand that sometimes plans change, and you may need to cancel an order. That's why we’ve made the cancellation process simple and easy, ensuring that you have full control over your purchase.
We process orders quickly, but whether you can cancel depends on the status of your order. If your order hasn’t been shipped or is still in the processing stage, you can typically cancel it. However, please note that some items, like customized or personalized products, may have different cancellation terms.
To check if your order can be canceled, simply log into your account or contact our customer support team. The earlier you reach out, the more likely we can cancel your order before it’s shipped.
Cancelling your order is easy and can be done in just a few simple steps:
If you need any assistance or run into any issues, our customer support team is always here to help. Please keep in mind that we can only process cancellations before the order is shipped or fully processed.
Once your cancellation is approved, we’ll promptly process your refund to the original payment method. Depending on your payment provider, refunds may take a few business days to appear in your account. If you have any questions or need an update on your refund status, feel free to reach out to our support team. We’re always happy to assist you!
While we aim to honor all cancellation requests, there are a few exceptions to keep in mind:
Custom or Personalized Products: These items cannot be canceled once production has begun.
Shipped Orders: If your order has already been packed or shipped, cancellation is no longer possible.
Sale & Promotional Orders: Orders placed during special sales or promotions may have different cancellation terms, which will be clearly outlined at checkout.
If you’re unsure whether your order can be canceled, don’t hesitate to contact our customer service team for clarification. We’re always here to help!
Please note that our cancellation policy may be updated from time to time. We reserve the right to make changes without prior notice. While we strive for accuracy, errors may occasionally occur. By placing an order, you agree to these terms and acknowledge that we may refuse or cancel orders that violate our policies or appear fraudulent.
If you have any questions about our cancellation policy or need assistance with your order, feel free to reach out to us at pinnacleessesolutionspvtltd@gmail.com. Our customer support team is dedicated to ensuring your shopping experience is as enjoyable and seamless as possible.
Thank you for choosing Luxeinstyle! We’re here to support you every step of the way and to make sure your shopping experience is smooth and hassle-free.