At Luxeinstyle, we understand that sometimes things don’t work out the way you expect. That’s why we've created a straightforward and hassle-free returns and refund process to ensure you’re completely satisfied with your purchase. Your happiness with your clothing purchase is our priority, and if you're not fully satisfied, we’re here to make it right.

Returning an Item – Simple & Easy
 

If you’re not happy with your purchase, you can return it within 48 hours of receiving your order. Here’s what you need to do to make the return process as simple as possible:
 

• The item must be unused, undamaged, and in its original packaging.
• Please keep all tags, packaging, and the invoice intact.

We recommend keeping the packaging until you’re certain you’re happy with your purchase.

How to Start a Return
 

Returning an item is quick and easy:
 

• Send us an email at pinnacleessesolutionspvtltd@gmail.com within 48 hours of receiving your order, and we’ll guide you through the process.
• Alternatively, you can log into your account on our website and select the return option.

Once we receive your return request, our team will provide instructions for a smooth return experience.

Clear & Easy Refund Process
 

We believe in making the refund process simple and transparent. If your clothing doesn’t meet your expectations, we’ll do our best to resolve the issue and ensure you're satisfied. From beginning to end, our goal is to keep everything clear and straightforward.

Refund Timeline – Fast & Simple
 

After we receive your returned item and confirm that it meets our return policy, we’ll process your refund. You can expect to receive the refund within 5 to 7 business days. The refund will be issued to the same payment method you used when making the purchase.

Our Commitment to High Standards
 

Refunds are only available for products in perfect, unused condition. If the item shows any signs of wear, damage, or misuse, it will not be eligible for a refund. We carefully inspect all returned items to ensure we maintain the high-quality standards that you expect from us.

Non-Refundable Items – Important Information
 

For hygiene and quality reasons, certain items cannot be returned. These include:
 

• Innerwear & Lingerie – Due to hygiene reasons, these items are non-refundable.
• Swimwear & Activewear – Products that directly touch the skin are non-returnable.
• Customized & Personalized Items – These items are made to order or customized, so they cannot be refunded.
• Clearance & Sale Items – Items purchased as part of a clearance or final sale cannot be returned.

Need Assistance?
 

If you have any questions about our returns and refunds policy or need help with any part of the process, our customer support team is happy to assist you. Reach us at pinnacleessesolutionspvtltd@gmail.com. We're here to ensure that your shopping experience is as smooth and enjoyable as possible.
 

Thank you for choosing Luxeinstyle! We appreciate your business and are committed to making sure you're completely satisfied with your purchase.