At Luxeinstyle, our goal is to provide you with a smooth, convenient shopping experience. We understand how important it is to receive your order promptly, so we prioritize efficient processing and safe delivery. By placing an order with us, you agree to the terms outlined in this Shipping and Delivery Policy, designed to make your experience as transparent and hassle-free as possible.
Currently, we offer delivery services within India. Although we do not offer international shipping at the moment, we're actively working to expand our services to reach customers worldwide in the future.
Once your order is placed, we aim to process it within 1-2 business days (excluding weekends and public holidays). After processing, you'll receive an email confirmation with your order details and an estimated delivery time. Our typical delivery window is 3-8 business days, depending on your location.
In the event that the delivery fails due to an incorrect address, recipient unavailability, or refusal to accept the package, our delivery partner will make two additional attempts. If delivery is unsuccessful after those attempts, the package will be returned to us. You will have the option to request re-delivery, but please note that additional shipping charges may apply.
We take great care in securely packaging your clothing to prevent any damage during transit. However, if you receive a damaged item, please contact our customer support team within 48 hours of receiving your package. Be sure to provide photos of the damage for us to investigate. In the case of lost shipments, we will work closely with our courier service to resolve the issue. Depending on the investigation outcome, we will either send a replacement or offer you a refund.
Some items, such as oversized clothing or delicate fabrics, may require special handling. If any product you order needs special delivery attention, this will be noted on the product page. We encourage you to review any specific instructions before completing your purchase to ensure a smooth delivery process.
If you have any questions or concerns regarding your shipping or delivery, feel free to contact us at pinnacleessesolutionspvtltd@gmail.com. Our customer support team is always here to assist you and ensure your shopping experience is as seamless as possible.
Thank you for choosing Luxeinstyle! We look forward to providing excellent service throughout your shopping journey.